Shipping policy
At Natasha Greer Jewelry, each piece is handcrafted with precision and care. Because many of our items are made to order, please allow 4–6 weeks for production before your order is shipped.
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Made-to-Order Items: Estimated production time is 4–6 weeks.
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In-Stock Items: Ship within 1–2 business days.
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Shipping Methods: We offer standard and expedited shipping options at checkout. All orders are shipped with tracking.
Once your order ships, you’ll receive a confirmation email with tracking details.
Please note: We are not responsible for any delays caused by the carrier or for lost or stolen packages after delivery confirmation.
Returns & Exchanges
Due to the custom nature of our products, all sales are final.
We do not offer returns, exchanges, or refunds on made-to-order or personalized pieces.
If you receive a defective or incorrect item, please contact us at info@natashagreerjewelry.com within 3 business days of receiving your order. We’ll be happy to assist you.
Contact
For any questions about your order or our policies, please reach out to info@natashagreerjewelry.com. We're here to help.